Frequently Asked Questions About Our Services

What are the requirements for staying at the Shelter?

Anyone wishing to stay at the Shelter must be 18 or older and be willing to abide by basic rules of conduct. Residents must also be tested for TB within 14 days of their first night’s stay at the Shelter.

How do I make a reservation to stay at the Boulder Shelter?

You must sign up in advance to have access to nightly Winter Sheltering beds.
No walk-ups.

In order to enter the lottery for an overnight bed, you must do one of the following:

7:30pm – 7:30am daily:
For those residents already staying overnight at the Shelter or using Morning Services, sign up in person at the Shelter with Staff between 7:30pm – 7:30am.

8:00am – 10:00am daily:

Call and leave a message or text your full name, gender and full date of birth to: 720-432-2815

A daily lottery will be conducted, and a list of all residents to be admitted for the night will posted on this website ( by noon each day.

Does the Shelter help residents find jobs?

In an effort to not duplicate services that already exist in the community, the Shelter works closely with other agencies, such as Workforce Boulder County and Ready to Work, that provide employment and employment training to those looking for work.

How can I reach someone staying at the Shelter?

The names of residents who stay at the Shelter are kept confidential. Anyone wishing to contact someone they believe to be staying at the Shelter may call the resident voice mail box at 303-468-4324 and leave a message that will be posted, or they may call the Shelter’s main number at 303-442-4646 and a Shelter staff member will take a message and post it.

Where do Shelter residents go during the day?

The Shelter is closed to residents between 8am and 5pm, with a few exceptions such as residents who do service work. Many Shelter residents have employment and they go to work during the day. Others are looking for work or training for new jobs.

How does someone get into the Shelter’s Transition Program?

Anyone who wishes to enter the Transition Program must schedule an intake appointment with a Shelter case manager. Residents currently staying at the Shelter can schedule an appointment by speaking with a Shelter staff member. Others may call the Shelter at 303-442-4646 to schedule an appointment.

How long are people allowed to stay at the Shelter?

Residents who use the Shelter for overnight winter sheltering may stay up to 90 days each winter season. Transition Program residents may stay in the program for up to 9 months.