Frequently Asked Questions About Our Services

How do I access Shelter services?

Those seeking Shelter services must first go through the countywide Coordinated Entry System
Location:
Boulder County Housing and Human Services Department’s North Annex (Annex), 3460 Broadway, Boulder
Hours of operation:
Monday, Wednesday, Thursday, Friday: 10am – 4pm
Tuesday: 12noon – 4pm

Saturday, Sunday only: Coordinated Entry is located at Clinica Family Health (People’s Clinic), 2525 13th St., 2nd Floor (Follow Signs), 10am – 4pm

(Longmont Coordinated Entry is located at the OUR Center, 220 Collyer St., Longmont)

 



Does the Shelter help residents find jobs?

In an effort to not duplicate services that already exist in the community, the Shelter works closely with other agencies, such as Workforce Boulder County and Ready to Work, that provide employment and employment training to those looking for work.


How can I reach someone staying at the Shelter?

The names of residents who stay at the Shelter are kept confidential. Anyone wishing to contact someone they believe to be staying at the Shelter may call the resident voice mail box at 303-468-4324 and leave a message that will be posted, or they may call the Shelter’s main number at 303-442-4646 and a Shelter staff member will take a message and post it.


Where do Shelter residents go during the day?

The Shelter is closed to residents between 8am and 5pm, with a few exceptions such as residents who do service work. Many Shelter residents have employment and they go to work during the day. Others are looking for work or training for new jobs.